Accessing Support During Your Interview
During AI interviews, any candidate can access micro1 live support by clicking the “Having Trouble?” button located in the bottom-right corner of the screen.
Before Starting the Interview
✅ Device & Browser Requirements
To ensure your interview runs smoothly, please follow these requirements:| Requirement | Details |
|---|---|
| Device | Laptop, Desktop, or Mobile (iOS/Android) |
| Minimum Specs | 8 GB RAM, 4 vCPU |
| Internet | Stable 4G connection or faster |
| Browser | Google Chrome (Safari also supported — use the latest version) |
| Permissions | Allow access to camera, microphone, and screen sharing |
🎯 Best Practices for a Good Interview
- Choose a quiet, well-lit space for your interview.
- Close unnecessary apps or browser tabs to free up system resources.
- Read each question carefully and speak clearly.
- Keep your camera centered and maintain eye contact for better communication.
During the Interview
🆘 How to Use the “Having Trouble?” Button
If anything goes wrong during the interview:- Click the “Having Trouble?” button at the bottom-right corner.
- Select the issue you’re facing (e.g., camera, microphone, connectivity).
- Follow the on-screen guidance provided for that issue.
Need More Help?
If you’re still having trouble, please contact our support team via email: 📧 [email protected] Please include the following details in your message:- Your full name
- Email address used for the application
- The role you applied for
- A short description or screenshot of the issue
Currently, support is provided via email only.